Last Updated: 31/8/2023 1. Introduction BulkSender ("we," "our," or "us") is committed to protecting the privacy and personal information of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, store, and disclose information when you use our Bulk SMS services ("Services"). By using our Services, you consent to the practices described in this Privacy Policy. 2. Information We Collect We collect various types of information to provide and improve our Services. This may include: 2.1 Personal Information: Contact Information: Name, email address, phone number, and other relevant contact details. Account Information: Username, password, and other authentication details. 2.2 Message Information: Recipient Information: Phone numbers and contact details of message recipients. Message Content: The content of SMS messages you send using our Services. 2.3 Usage Information: Log Data: Information about your use of our Services, including IP address, browser type, operating system, and pages visited. Usage Patterns: Information about how you interact with our Services, including features used and the frequency of use. 3. How We Use Your Information We use the collected information for various purposes, including but not limited to: Providing, maintaining, and improving our Services. Sending transactional notifications, updates, and account-related communications. Processing and delivering SMS messages on your behalf. Responding to your inquiries and providing customer support. Analyzing usage patterns and trends to enhance our Services. Enforcing our terms of service and preventing misuse of our Services. 4. Data Security We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security. 5. Sharing Your Information We may share your information in the following circumstances: With Service Providers: We may share information with third-party service providers who assist us in delivering our Services (e.g., cloud hosting, payment processing). Legal Compliance: We may disclose information if required by law or in response to valid legal requests. Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. Consent: We may share your information with third parties if you provide consent. 6. Your Choices You can manage your personal information and communication preferences through your account settings. You have the right to access, correct, or delete your personal information, subject to legal restrictions. 7. Cookies and Tracking Technologies We use cookies and similar tracking technologies to improve your user experience and gather usage data. You can manage your cookie preferences through your browser settings. 8. Changes to Privacy Policy We may update this Privacy Policy from time to time. The "Last Updated" date at the top of the policy indicates the most recent revision. We encourage you to review the policy periodically. 9. Contact Us If you have questions or concerns about this Privacy Policy or our data practices, please contact us at [contact email/phone]. By using our Services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms. BulkSender By Jadrel Limited 60/D,Meradia,Khilgaon,Dhaka-1219 +88 09611-656320 +880 1917-799369 info@jadrel.net